The interoperability issue between DVD+R/RW disc and DVD-ROM drive.
DVD+R and DVD+RW disc are new recordable media standard being introduced to the industry recently. So, it can be predicted
that some interoperability issues may happen between this new media and old drives. It is also found that many of the DVD-ROM
drives cannot recognize the DVD+R or DVD+RW discs, whether it is either burned by SURETE or regular PC. However, it is
believed that DVD-ROM drive manufacturers will improve the compatibility between DVD+R/RW media and DVD-ROM drives in
the near future.
Can I connect CD-R/RW, CD/DVD-ROM and DVD+-R/RW drives to the same IDE channel?
Yes. You can perform data backup (Writer) via CD-R/RW, DVD+-R/RW and restore (Loader) data via CD/DVD-ROM.
Can I connect CD/CD-RW/DVD-RW/DVD-ROM and hard disk drives to the same IDE channel?
No, you can't. Depends on SURETE designing, you have to connect hard disk drives to IDE channel 1~4, CD-ROM/CD-RW/DVD+-
RW/DVD-ROM drives have to connect to IDE channel 5.
Can I connect two hard disk drives to IDE channel 5?
No, you can't. SURETE can connect up to 8 hard disk drives to IDE channel 1~4, but IDE channel 5 is designed for connect CD-
ROM/CD/DVD+-RW/DVD-ROM drives; you cannot connect any hard drives.
Why will several GB space of a hard disk drive be lost after being initialized in SURETE?
It is normally caused by the unit transformation problem. SURETE always uses 1024 as the calculation basis; it means
1GB=1024MB, and 1MB=1024KB. The hard disk drive manufacturers would probably use 1000 as the unit transformation basis.
Any hard disk capacity limitation in SURETE?
Minimum disk capacity is 10GB.
Maximum disk capacity is 2000GB.
Why did my Western Digital (WD) EIDE 180GB and 200GB drives are dropped from an RAID group of SURETE after
several days or weeks of operation?
The model of WD 180GB/200GB has a "idle saving power" design in hard drive firmware, this advance design sometimes make
timing mistake if connect them in RAID system, thus we strongly recommend you to disable the power saving feature of HDD and
it will help to make your RAID system more reliable. Hereunder is the FAQ that captured from WD web site for your reference.
"The problem is a result of a feature that reduces idle acoustic noise in desktop drives. This feature can cause a timeout in an IDE
RAID environment. To disable the feature, you can run a simple Western Digital utility to turn off a single bit in the drive run-time
configuration. Disabling of this feature will NOT impact normal system operations in a RAID environment. No firmware or
hardware changes are required."
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