Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety
Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed toan open flame. Disposal should take place at an
5. Paper and Other Media985
6. Replacing ConsumablesThis chapter explains how to replace consumables.Replacing the Print Cartridges• Do not incinerate toner (new or used) or tone
• When removing jammed paper or replacing toner, avoid getting toner (new or used) on yourskin. If toner comes into contact with your skin, wash the a
CER088• Do not touch the ID chip on the side of the print cartridge.CES032• When removing print cartridges, be careful not to touch the Laser Scanning
1. Pull up top cover open lever to open the top cover.CER0062. Gripping its center, carefully pull the print cartridge upward and out.From the rear, t
4. Hold the print cartridge and shake it from side to side five or six times.CER236Even distribution of toner within the bottle improves print quality
7. Using both hands, hold the center of the top cover and close the cover carefully. Becareful not to trap your fingers.CER012Wait while the toner loa
Replacing the Waste Toner Bottle• Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an openflame.• Wait at least
• Comply with the waste toner bottle Recycling Program, whereby used waste toner bottles arecollected for processing. For details, ask your sales or s
4. Hold the center of the waste toner bottle, and then carefully pull it out horizontally.CER0365. Pull the waste toner bottle halfway out, grab the b
The printer weighs approximately 23.8 kg (52.5 lb). When moving the printer, use the inset grips onboth sides, and lift slowly in pairs.Power Switch S
CER0386. Close the bottle cap.CER039CER0897. Hold the center of the new waste toner bottle, and then carefully insert it halfway into theprinter body.
CER040To prevent the waste toner bottle touching the intermediate transfer unit, do not lift the bottle whileinserting it.CER0418. Push in the waste t
9. Place the transfer unit down on the front cover.CER01810. Slide the transfer unit along the guide rails into the printer. When it stops, push on th
Replacing the Intermediate Transfer Unit (forType 2)If the Alert indicator on the control panel lights up and the "Replace Intermdt Transfer Belt
Replacing the Fusing Unit and Transfer Roller(for Type 2)If the Alert indicator on the control panel lights up and the "Replace Fusing Unit"
7. Cleaning the PrinterThis chapter explains how to clean the printer.Cautions to Take When Cleaning• Do not remove any covers or screws other than th
Cleaning the Toner Density SensorClean the toner density sensor when the following message appears on the control panel."Density Sensor Require C
3. Slide the toner density sensor lever once to the left.CER056Slide the lever only once.4. Carefully insert the print cartridge removed in step 2 ver
Cleaning the Friction Pad and the Paper FeedRollerIf the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case
4. Wipe the friction pad with a damp cloth.CER0585. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a drycloth to
Manuals for This PrinterRead this manual carefully before you use this printer.Refer to the manuals that are relevant to what you want to do with the
7. Reload the removed paper into the tray, and then push the tray carefully into the printeruntil it clicks into place.CER0358. Insert the plug of the
Cleaning the Registration Roller and the PaperTrayThe surrounding registration roller or paper tray might get dirty with paper dust when using paper o
3. Pull out tray 1 carefully with both hands.CER030Place the tray on a flat surface. When there is paper in the tray, remove paper.4. Wipe the inside
6. Slide Tray 1 along the rails, and push it carefully all the way into the printer.CER0357. Pull the opening lever on the front cover, and then caref
9. Using both hands, carefully push up the front cover until it closes.CER06110. Plug in the power cord securely. Connect all the interface cables tha
8. TroubleshootingThis chapter provides solutions to common problems and it also explains how to correct unwanted printresults.Error & Status Mess
Message Explanation Recommended ActionTypeMsmtch: # Start/JobReset The paper type setting in thetray # (1, 2, bypass) differsfrom that of actual paper
Message Explanation Recommended ActionMisfd: Dupl Unit There is a paper jam in theduplex unit.Remove the misfed paper.See p.143 "Removing MisfedP
Message Explanation Recommended ActionSetting Error Toner: # The indicated print cartridge isnot set correctly, or not set.Set the indicated print car
Panel IndicatorThe following table explains the meaning of the various indicator patterns that the printer alerts to usersabout its conditions.Indicat
List of OptionThis section provides a list of option for this printer, and how it is referred to as in this manual.Option List Referred to asPaper Fee
Printer Does Not PrintPossible Cause SolutionsIs the power on? Confirm that the cable is securely plugged into the power outlet and theprinter.Turn on
When the Printer is Directly Connected to a Computer via USB CableWindowsWhen the printer is directly connected via a USB cable to a computer but the
4. Check the [Print to the following port(s).] box to confirm that the correct port isselected.If the port (such as LPT1) is not correct, reinstall th
4. Click [+], and then click [Default].5. Select the name of the printer you are using, and then click [Add].Check that the printer appears in the bro
Other Printing ProblemsStatus Possible Causes, Descriptions, and SolutionsToner smears appear on theprint side of the page.• The paper setting may not
Status Possible Causes, Descriptions, and SolutionsPaper jams occur frequently. • Number of paper set in the tray exceeds the limit. Confirm thatthe t
Status Possible Causes, Descriptions, and SolutionsPrints do not stack properly. • Paper is damp. Use paper that has been stored properly.See p.57 &qu
Status Possible Causes, Descriptions, and SolutionsMultiple pages are fed at once. • There may be a gap between the front end paper guide andpaper, or
Status Possible Causes, Descriptions, and SolutionsImages are not printed in theright positionCER090• Adjust the front end paper guide and both side p
Status Possible Causes, Descriptions, and SolutionsWhite spots appear. • The surrounding registration roller or paper tray can becomedirty with paper
Operating InstructionsThis section explains how to use HTML format manuals.Reading the HTML Manuals on the CD-ROMsThis section describes how to read t
Status Possible Causes, Descriptions, and SolutionsIt takes too much time tocomplete the print job.• Photographs and other data intensive pages take a
Status Possible Causes, Descriptions, and SolutionsThe color of the printout isdifferent from the colorspecified.If a specific color is missing, turn
Status Possible Causes, Descriptions, and SolutionsColor shift occurs. 1. Press the [Menu] key on the control panel, select[Maintenance], and then pre
Status Possible Causes, Descriptions, and SolutionsThe backs of printed sheets areblemished.• When removing a jammed sheet, the inside of the printer
Additional TroubleshootingProblems SolutionsStrange noise is heard. If a supply was recently replaced or an option attached inthe area the strange noi
9. Removing Misfed PaperThis chapter explains how to remove misfed paper.When Paper is JammedIf a paper jam occurs, the Alert indicator on the control
CER0671,4231. Internal MisfeedThere is a paper jam in the fusing unit.See p.144 "When "Internal Misfeed" Appears".2. Misfeed: Pape
• Some of this machine's internal components get very hot. For this reason, take care whenremoving misfed paper. Not doing so could result in bur
Pull the paper downward to remove it. Do not pull it upward.If it is difficult to locate the paper, check for jammed paper by pulling down the guide.C
When "Misfeed: PprTray", "Misfeed: Tray 1", or "Misfeed: Tray 2" Appears"Misfeed: PprTray", "Misfeed: Tra
4. Install the HTML manuals following the on-screen instructions.5. When the installation is complete, click [Finish].6. Click [Exit].7. Open the HTML
3. Close the front cover with both hands carefully.CER061• Do not pull out the paper tray (Tray 1).• If paper is jammed in Tray 2 but is difficult to
2. Carefully remove misfed paper under the transfer unit.CER046If you cannot find the misfed paper, look inside the printer.3. Close the front cover w
9. Removing Misfed Paper1509
10. AppendixThis section explains maintenance and operation procedures for this printer. It also describes thespecifications of the printer and its op
3. Pull the opening lever on the front cover, and then carefully lower the front cover.CER0134. Lower the fusing unit levers with thumb fingers.CER042
1. Plug in the power cable.2. Pull the opening lever on the front cover, and then carefully lower the front cover.CER0133. Pull up the fusing unit lev
Moving and Transporting the Printer• If you have to move the machine when the optional paper tray unit is attached, do not push onthe main unit's
Moving the PrinterMoving the printer in a short distance• Do not remove the print cartridges when moving the printer.1. Be sure to check the following
ConsumablesOur products are engineered to meet high standards of quality and functionality, and we recommendthat you use only the expendable supplies
• Print cartridges may need to be changed sooner than indicated above due to deterioration overthe period of use.• Print cartridges (consumables) are
14
Specifications• The supplied power cord is for use with this equipment only. Do not use with other appliances.Doing so may result in fire, electric sh
Media TypeSee p.57 "Paper and Other Media"Paper Output CapacityStandard 150 sheets (80 g/m2, 20 lb.)Paper Input CapacityStandard Paper Tray
Noise Emission *1Sound Power Level (Main unit only)Type 2 Type 1Stand-by Less than 40 dB (A) Less than 40 dB (A)PrintingMonochrome: Less than 63 dB (A
• USB2.0It requires a USB computer port and cable that support USB 2.0.• USB Host (2.0)Printer Language• Type 1:DDST, PictBridge• Type 2:PJL, PCL 5c/6
TrademarksAdobe, Acrobat, PostScript, and Reader are either registered trademarks or trademarks of AdobeSystems Incorporated in the United States and/
• The product names of Windows Server 2003 are as follows:Microsoft® Windows Server® 2003 Standard EditionMicrosoft® Windows Server® 2003 Enterprise E
10. Appendix16410
INDEXAAdditional troubleshooting...142Alert indicator...20Attaching
Moving in a short distancePrinter...155NNetwork...
Unsupported paper...68USB connection...129Using the print
1. Guide to the PrinterThis chapter explains the names and functions of the printer's components.Exterior: Front ViewCER0201. Top CoverOpen this
MEMO168 EN GB EN US M096
© 2011
Operating Instructions Hardware GuideM096-8604AEN US
8. Standard Tray ExtensionUse this to support sheets that come out curled after they are printed.Flip open the extension by pushing down on the end th
Exterior: Rear ViewCER0211. Front Cover Open Lever2. Cable Cover3. Power Socket4. Rear CoverRemove this cover when you load paper larger than A4 in th
IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manu
InsideCER0221. Print CartridgeLoads from the printer rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K).If the following message a
• For details about the messages which appear on the screen to prompt you to replace the units, seep.123 "Error & Status Messages on the Cont
Control PanelCER0198 691051 24371. [Stop/Start] keyIf you press this key, the printer stops receiving data, and printing is not possible.2. [Job Reset
• The actual control panel may look different from the illustration, depending on the country of use ormodel type.Control Panel211
1. Guide to the Printer221
2. Installing the Printer and OptionsThis chapter explains how to set up, configure the printer for operation, and install the optional paperfeed unit
• Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containersholding water or any other liquids, on or close to th
• Keep the machine away from salt-bearing air and corrosive gases. Also, do not install themachine in places where chemical reactions are likely (labo
• Areas exposed to direct sunlight or strong light• Dusty areas• Areas with corrosive gases• Areas that are excessively cold, hot, or humid• Areas dir
• If the machine emits smoke or odours, or if it behaves unusually, you must turn off its powerimmediately. After turning off the power, be sure to di
TABLE OF CONTENTSHow to Read This Manual...
• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh airenvironment. Consult a doctor if necessary.• If toner or use
CER088Do not touch the ID chip on the side of the print cartridge.CES0321. Remove the plastic bag.2. Lift the printer with two people by using the ins
3. Pull the opening lever on the front cover, and then carefully lower the front cover.CER0954. Pull both tapes gently upward to remove them from the
6. Close the front cover with both hands carefully.CER0997. Pull up top cover open lever to open the top cover.CER1008. Remove the protection tape.CER
CER240Place the black print cartridge on a flat surface and remove the protection sheet before shaking.CES03110. Hold the print cartridge and shake it
11. Check the toner color and location correspond, and then carefully insert the printcartridge vertically.CER01112. Close the top cover with both han
• Do not use any power sources other than those that match the specifications shown in thismanual. Doing so could result in fire or electric shock.• D
• If this machine is not going to be used for several days or longer at a time, disconnect its powercord from the wall outlet.• When performing mainte
• The machine may make a noise while initializing. This noise does not indicate a malfunction.Selecting the Display LanguageSelect a language using th
2. Press the [ ] or [ ] key to display [List/Test Print], and then press the [OK] key.Menu:List/Test Print3. Press the [ ] or [ ] key to display [Conf
Receiving an IP Address for IPv4 Automatically (DHCP)...50Specifying an IP Addre
Installing OptionThis section describes how to install option.By installing option, you can improve the printer performance and have an expanded varie
1. Check the package contains Paper Feed Unit.CER0042. Turn off the printer's power switch, and then unplug the printer's power cord from th
5. There are three upright pins on the optional paper feed unit. Align them with the holes onthe underside of the printer, and then carefully lower th
3. Connecting the PrinterThis chapter explains how to connect network and USB cables.Network ConnectionFollow the procedure below to connect the print
2. Connect the Ethernet cable to the Ethernet port.CER0483. Connect the other end of the cable to the printer's network, such as a hub.4. Attach
2. Green: comes on when the printer is properly connected to the network.Network Connection433
USB Connection• For users outside the United States of America: properly shielded and grounded cables andconnectors must be used for connections to a
2. Connect the square-shaped connector of the USB2.0 cable to the USB port.CER0493. Connect the opposite end's flat connector to devices such as
3. Connecting the Printer463
4. ConfigurationThis chapter explains supported network connections and settings for the IP addresses.Ethernet ConfigurationIf connecting the printer
When the Printer is Directly Connected to a Computer via USB Cable...129Other Printing Problems...
Setting Name ValueIPv6 Config.• IPv6: On• IP Ad. (DHCP): XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX:XXXX *1If the DHCP setting is enabled, the IPv6 addr
Specifying an IP Address for IPv4 (No DHCP)Use the following procedure to assign a specific IP address to the printer with IPv4 protocol. Thisprocedur
7. Press the [ ] or [ ] key to display [IP Address], and then press the [OK] key.IPv4 Config.:IP Address8. Press the [ ] or [ ] key to enter the addre
1. Press the [Menu] key.CER4082. Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key.Menu:Host Interface3. Press the [ ]
Specifying an IP Address for IPv6 (No DHCP)Use the following procedure to assign a specific IP address to the printer with IPv6 protocol. Thisprocedur
7. Press the [ ] or [ ] key to display [DHCP], and then press the [OK] key.IPv6 Config.:DHCP8. Press the [ ] or [ ] key to display [Off], and then pre
Receiving an IP Address for IPv6 Automatically (DHCP)• When you use this printer in the DHCP environment with IPv6 protocol, select [DHCP] following t
7. Press the [ ] or [ ] key to display [DHCP], and then press the [OK] key.IPv6 Config.:DHCP8. Press the [ ] or [ ] key to select [On], and then press
• Connection cannot be established if the selected Ethernet speed does not match your network'stransmission speed.• The use of this feature is re
5. Paper and Other MediaThis chapter explains the paper sizes and types supported by this printer, and how to load paper intothe paper trays.Paper and
How to Read This ManualSymbolsThis manual uses the following symbols:Indicates points to pay attention to when using the machine, and explanations of
Tray 1Type Size Weight CapacityThin PaperPlain PaperMiddle ThickThick Paper 1Thick Paper 2Recycled PaperColor PaperPreprintedPrepunchedLetterheadBond
Tray 2 (option)Type Size Weight CapacityThin PaperPlain PaperMiddle ThickThick Paper 1Recycled PaperColor PaperPreprintedPrepunchedLetterheadA4Letter
Bypass trayType Size Weight CapacityThin PaperPlain PaperMiddle ThickThick Paper 1Thick Paper 2Recycled PaperColor PaperPrepunchedLetterheadBond Paper
Paper RecommendationsLoading Paper• Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed.• Do not load O
Setting the paper typeUse the printer driver or control panel to specify the paper type you want to use.Printer driverOn the printer driver screen, cl
Item DescriptionNotes The number of sheets that can be printed in one minute is approximatelyhalf that of middle thick paper.Thick Paper 2Item Descrip
Item DescriptionSupported paper tray Any input tray can be used.Duplex supported size A4, B5 JIS, Legal (81/2 " × 14 "), Letter (81/2 "
Item DescriptionDuplex supported size A4, B5 JIS, Legal (81/2 " × 14 "), Letter (81/2 " × 11 "), Executive (71/4 "× 101/2 &qu
Item DescriptionNotes • The number of sheets that can be printed in one minute isapproximately half that of middle thick paper.• Paper thicker than 16
• To correctly specify the length of an envelope whose flap opens along its short edge, be sure toinclude the open flap when measuring.CER112• Fan env
Model-Specific InformationThis section explains how you can identify the model type and region of your machine.This machine comes in two models which
CER110• You may not be able to perform duplex printing on 8 " × 13 ", 81/2 " × 13 ", Folio (81/4 " × 13 "),or 16K (195 m
• Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper jam.• Do not load OHP transparencies. Load translucent me
1. Print area2. Feed direction3. Approx. 4.2 mm (0.17 inches)4. Approx. 4.2 mm (0.17 inches)EnvelopeCER1174123331. Print area2. Feed direction3. Appro
Loading PaperThis describes how to load paper into the paper tray and bypass tray.• Do not pull out the paper tray forcefully. If you do, the tray mig
Place the tray on a flat surface.2. Push the metal plate down until it clicks into place to lock.CER0313. Pinch the clip on the side paper guide and s
4. Pinch the front end paper guide and slide it inward to match the standard size.CER034CER113When loading custom size paper, position the paper guide
CER0836. Check there are no gaps between the paper and the paper guides; both side and frontend paper guides.CER076If there is a gap between the paper
7. Carefully push Tray 1 straight into the printer.CER035To avoid paper jams, make sure the tray is securely inserted.• The upper limit differs depend
1. Remove the rear cover using a coin.CER0642. Pull out tray 1 carefully with both hands.CER030Place the tray on a flat surface.3. Push the metal plat
4. Pinch the extender in the PUSH direction, and then pull out the extender until it stops (youwill hear a click).CER084After extension, make sure the
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is aRegion A model, refer to the metric units. If your
CER0826. Pinch the front end paper guide and slide it inward to match the legal paper size.CER104CER2357. Load the new paper stack print side up.Make
CER103Slide the guides inward until they are flush against the paper's sides.Make sure the paper is not stacked higher than the projection on the
CER1069. Carefully push Tray 1 straight into the printer.CER035To avoid paper jams, make sure the tray is securely inserted.• To reinsert the extender
1. Press the [Menu] key.CER4082. Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key.Menu:Paper Input3. Press the [ ] or [
Specifying custom size paper for Tray 1• When printing on custom size paper, specify the paper size using the control panel or printerdriver.• Paper s
7. Press the [ ] or [ ] key to enter the horizontal value, and then press the [OK] key.Custom Size:Horiz. 216.0 mm8. Press the [ ] or [ ] key to enter
4. Press the [ ] or [ ] key to select the paper tray, and then press the [OK] key.In this example, [Tray 1] is selected.Paper Type:Tray 15. Press the
1. Insert the top edge of the paper into the printer.CER0522. Adjust the paper guides to the paper size.CER0533. Support the paper with your hands, an
Specifying standard size paper for the bypass trayThis describes how to load standard size paper into the bypass tray.• When you specify the bypass tr
Bypass Ppr Size:8 1/2 x 116. Press the [Menu] key.• The number of pages that can be loaded in the bypass tray differs depending on the paper type.Make
Positions of WARNING and CAUTIONlabelsThis machine has labels for WARNING and CAUTION at the positions shown below. For safety,please follow the i
2. Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key.Menu:Paper Input3. Press the [ ] or [ ] key to display [Paper Size],
• When you specify the bypass tray as the input tray on the printer driver, and perform printing, ifyou set [Bypass Priority] to [Any Size/Type] under
Loading Paper in Tray 2The following example explains the loading procedure for Tray 2.• Before printing on paper other than envelopes, make sure that
3. Pinch the clips on the side paper guide, and then adjust the guide to the paper size.CER0724. Pinch the clip on the end paper guide and align the a
6. Lift and slide the tray, then push it all the way in.CER074To avoid paper jams, make sure the tray is securely inserted.• The upper limit differs d
1. Pull the opening lever on the front cover, and then carefully lower the front cover.CER0132. Lower the fusing unit levers with thumb fingers.CER042
• Before loading envelopes, flatten their leading edges (the edge going into the printer) by running apencil or ruler across them.• Some kinds of enve
6. Set the envelopes in Tray 1 with the printing side facing up.CER111Make sure envelopes are not stacked higher than the upper limit (lower line) mar
• For details about paper types supported by the machine, see p.57 "Paper and Other Media".• For details about the paper settings, see p.80
2. Set the envelope in bypass tray with the printing side facing down.CER2383. Adjust the paper guide both sides to fit the envelope width.CER239• Be
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