BP20N/BP20Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, please be sure to r
ixPositions of Labels and Hallmarks for WARNING and CAUTION LabelsThis machine has labels for WARNING and CAUTION at the positions shown below. For
PRINTING TASKS4.234Editing a Watermark1To change the print settings from your software application, access printer properties. See page 4.2.2Click the
PRINTING TASKS4.24Using OverlaysWhat is an Overlay?An overlay is text and/or images stored on the computer hard disk drive (HDD) as a special file for
PRINTING TASKS4.2544In the Edit Overlay window, click Create Overlay. 5In the Create Overlay window, type a name of up to eight characters in the File
PRINTING TASKS4.26Using a Page OverlayAfter an overlay has been created, it is ready to be printed with your document. To print an overlay with a docu
PRINTING TASKS4.2746If necessary, click Confirm Page Overlay When Printing. When this box is checked, a message window appears each time you submit a
PRINTING TASKS4.28Deleting a Page OverlayYou can delete page overlays that you no longer use.1In the printer properties window, click the Extras tab.2
PRINTING TASKS4.294Using the Status MonitorIf an error occurs while printing, the Status Monitor window appears, showing the error. NOTEs: • The Statu
PRINTING TASKS4.306If the test page prints out correctly, click Yes.If not, click No to reprint it.7When the installation is completed, click Finish.
PRINTING TASKS4.314Opening the Troubleshooting GuideDouble click the Status monitor icon on the Windows task bar.Or, From the Start menu, select Prog
PRINTING TASKS4.32Setting Up a Locally Shared PrinterLocally-Shared PrinterYou can connect the printer directly to a selected computer, which is calle
xNOTICENote to users in the United States of AmericaNotice:This equipment has been tested and found to comply with the limits for a Class B digital de
PRINTING TASKS4.334In Windows NT 4.0/2000/XPSetting Up the Host Computer1Start Windows.2For Windows NT 4.0/2000, select Settings, and Printers from th
PRINTING TASKS4.34MEMO
5This chapter provides suggestions for high-quality and economical printing and information for maintaining the toner cartridge and the printer. This
MAINTAINING YOUR PRINTER5.2Maintaining the Toner CartridgeToner cartridge storageTo get the maximum results from the toner cartridge, keep the followi
MAINTAINING YOUR PRINTER5.35Redistributing TonerWhen toner is low, faded or light areas may appear on a printed page. You may be able to temporarily i
MAINTAINING YOUR PRINTER5.43Gently shake the toner cartridge from side to side five or six times to redistribute the toner.NOTE: If toner gets on your
MAINTAINING YOUR PRINTER5.55Replacing the Toner CartridgeIf the print remains light after redistributing the toner (see page 5.3), replace the toner c
MAINTAINING YOUR PRINTER5.62Open the front cover. Pull the toner cartridge and remove it from the printer.3With a dry, lint-free cloth, wipe away any
MAINTAINING YOUR PRINTER5.755Reinsert the toner cartridge and close the cover. Make sure that the cover is securely closed. If it is not firmly closed
MAINTAINING YOUR PRINTER5.83Your printer automatically picks up a sheet of paper from the tray and prints out a cleaning sheet with dust or toner part
1IntroductionCongratulations on the purchase of your printer! This chapter includes:• Special Features• Printer Components• Understanding the Control
6This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes:• Troubleshooting
SOLVING PROBLEMS6.2Troubleshooting ChecklistIf the printer is not working properly, perform the series of checks in the list below. If the printer fai
SOLVING PROBLEMS6.36Solving General Printing ProblemsFor problems with the operation of your printer, refer to the following table for suggested solut
SOLVING PROBLEMS6.4Paper does not feed into the printer.Paper has not been loaded correctly.Remove paper from the tray and reload it correctly.There i
SOLVING PROBLEMS6.56ATTENTION: If you have any printing problem after your printer prints about 60,000 pages, you must contact the customer service to
SOLVING PROBLEMS6.6Solving Network Printing ProblemsGeneral ProblemsProblem SolutionSystem does not function with some wrong values entered by mistake
SOLVING PROBLEMS6.76Windows ProblemsProblem SolutionThe test page is not printed.Turn off the printer, then turn it back on.Set IP is unable to automa
SOLVING PROBLEMS6.8Clearing Paper JamsOccasionally, paper can jam during a print job. Some causes include:• The tray is loaded improperly or overfille
SOLVING PROBLEMS6.962Remove any misfed paper by pulling it out by the visible edge. Make sure that all of the paper is properly aligned in the tray.NO
SOLVING PROBLEMS6.10In the Optional Tray21Pull the optional Tray2 out of the printer.2If you see the jammed paper, remove the paper from the tray.
INTRODUCTION1.2Special FeaturesYour new printer is equipped with special features that improve the print quality, giving you a competitive edge. You c
SOLVING PROBLEMS6.1163If you cannot find the jammed paper in Tray2, pull Tray1 half way out of the printer, and remove the paper.4Slide the trays back
SOLVING PROBLEMS6.12Around the Toner Cartridge1Open and close the front cover, and the jammed paper automatically exits the printer.If not, continue t
SOLVING PROBLEMS6.1364Check that there is no other paper in the printer.5Reinstall the toner cartridge, and then close the front cover. Printing can n
SOLVING PROBLEMS6.143Loosen the paper if it is caught in the feed rollers. Then gently pull the paper out.4Close the rear output tray.5Open and close
SOLVING PROBLEMS6.1563From the Orientation option of the Layout tab, set the Rotate option to 90º.4Click OK to start printing.Tips for Avoiding Paper
SOLVING PROBLEMS6.16Solving Print Quality ProblemsIf the inside of the printer is dirty, or paper is improperly loaded, print quality maybe reduced. S
SOLVING PROBLEMS6.176Vertical linesIf black vertical streaks appear on the page:• The drum inside the toner cartridge has probably been scratched. Ins
SOLVING PROBLEMS6.18Background scatterBackground scatter results from bits of toner distributed on the printed page. • The paper may be too damp. Try
SOLVING PROBLEMS6.196Wrinkles or creasesEnsure that the paper is loaded properly.• Check the paper type and quality. See “Paper Specifications” on pag
SOLVING PROBLEMS6.20Horizontal stripesIf horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Remove
INTRODUCTION1.31Save time and money • This printer allows you to use Toner Save mode to save toner. See page 4.11.• You can print multiple pages on on
SOLVING PROBLEMS6.216Troubleshooting Error MessagesWhen the printer experiences an error, the control panel will indicate an error message with the in
SOLVING PROBLEMS6.22Common Windows ProblemsNOTE: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came with your PC for further i
AWhile your printer is primarily a Windows printer, you can also print from a DOS software Programme using the Remote Control Panel utility provided i
PRINTING FROM DOS APPLICATIONSA.2About the Remote Control PanelDOS users have access to many printer features through specific DOS printer drivers; ho
PRINTING FROM DOS APPLICATIONSA.3A5Check Remote Control Panel and then click Next.6When the installation is completed, click Finish. Reinstalling Remo
PRINTING FROM DOS APPLICATIONSA.4Selecting Print SettingsYou can use this Remote Control Panel to select print settings that may not be available on s
PRINTING FROM DOS APPLICATIONSA.5AUsing the Remote Control Panel TabsThe Remote Control Panel allows you to access the following features:Printing Tab
PRINTING FROM DOS APPLICATIONSA.6Config TabYou can configure various printer features. •Emulation selects the emulation for printing a document. The f
PRINTING FROM DOS APPLICATIONSA.7AJob TabYou can set options for improving the quality of your print job.•Toner Density determines the toner density o
PRINTING FROM DOS APPLICATIONSA.8Test TabThis tab allows you to print a resident page to test your printer’s performance.•Self Test prints a configura
INTRODUCTION1.4Printer ComponentsFront ViewTop Output Tray (Face down)Control PanelPower SwitchTray1(250-sheetpaper feeder)Control Board CoverOptional
PRINTING FROM DOS APPLICATIONSA.9APCL TabIn this tab, you can configure various settings for PCL emulation.•Typeface allows you to select the desired
PRINTING FROM DOS APPLICATIONSA.10MEMO
BYour printer is a full-featured laser printer that has been optimised to meet most of your printing needs. Recognizing that each user may have differ
INSTALLING PRINTER OPTIONSB.2Precautions When Installing Printer OptionsDISCONNECT THE POWER CORD: Never remove the printer control board while the pr
INSTALLING PRINTER OPTIONSB.3BInstalling MemoryAdditional printer memory is provided on DIMM(Dual In-line Memory Module).1Turn the printer power off a
INSTALLING PRINTER OPTIONSB.44Locate the memory DIMM slot (the upper slot) on the control board.5Hold the memory DIMM so that the notch and the connec
INSTALLING PRINTER OPTIONSB.5B7Tighten the two screws.8Reconnect the power cord and printer cable, and turn the printer on.
INSTALLING PRINTER OPTIONSB.6Removing the Memory 1Follow steps 1 through 3 on page B.3 to access the control board.2Push the clips at each end of the
INSTALLING PRINTER OPTIONSB.7BInstalling an Optional Paper TrayYou can increase the paper handling capacity of your printer by installing an optional
INSTALLING PRINTER OPTIONSB.84Align the printer with the support unit and lower it into place on the tabs.5Plug the cable into the connector on the ba
INTRODUCTION1.51Rear ViewUSB PortParallel PortPowerReceptacleControl Board Cover(Open to install optionalaccessories.)Optional Tray2 Cable ConnectorNe
CThis chapter includes:• Printer Specifications• Paper SpecificationsSpecifications
SPECIFICATIONSC.2Printer Specifications* Print speed will be affected by Operating system used, computing performance, application software, connectin
SPECIFICATIONSC.3CPaper SpecificationsOverviewYour printer accepts a variety of print materials, such as cut-sheet paper (including up to 100% recycle
SPECIFICATIONSC.4Supported Sizes of PaperNOTE: You may experience jams when using print materials with a length of less than 127 mm (5.0 in.). For opt
SPECIFICATIONSC.5CGuidelines for Using PaperFor the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and
SPECIFICATIONSC.6Paper SpecificationsPaper Output CapacityCategory SpecificationsAcid Content 5.5 ~ 8.0 pHCaliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)Curl
SPECIFICATIONSC.7CPrinter and Paper Storage EnvironmentPaper storage environment conditions directly affect the feed operation.Ideally, the printer an
SPECIFICATIONSC.8EnvelopesEnvelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also withi
SPECIFICATIONSC.9CEnvelopes with Double Side SeamsDouble side-seam construction has vertical seams at both ends of the envelope rather than diagonal s
SPECIFICATIONSC.10LabelsNOTES: • To avoid damaging the printer, use only labels recommended for laser printers.• To prevent serious jams, always use t
INTRODUCTION1.6Understanding the Control PanelOnline/Error and Toner Save LEDsLED DescriptionIf the Online/Error lights green, the printer is ready to
Ccancelingprint 4.3card stock, print 3.21cleaning sheet, print 5.7components 1.4configuration page, print 5.8connectparallel 2.11power cord 2.14USB 2.
tips for avoiding 6.15paper level bar 3.7paper size, setprint 4.6paper source, set 4.7paper type, setprint 4.7parallel cable, connect 2.11posterprinti
User’s GuideA
INTRODUCTION1.71Cancel buttonIf you press the Cancel button for 0.5 second in Ready mode, this LED lights and the Toner Save mode is enabled. If you p
INTRODUCTION1.8Canceling print jobPress this button during printing. The Online/Error LED blinks while the print job is cleared from both the printer
iContents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, incidental or conseq
2This chapter provides step by step information on setting up your printer. This chapter includes:• Unpacking• Installing the Toner Cartridge• Loading
2.2SETTING UP YOUR PRINTERUnpacking1Remove the Printer and all accessories from the packing carton. Make sure that the printer has been packed with th
SETTING UP YOUR PRINTER2.32Selecting a LocationSelect a level, stable place with adequate space for air circulation. Allow extra space for opening cov
2.4SETTING UP YOUR PRINTERInstalling the Toner Cartridge1Grasp the front cover and pull it toward you to open.NOTE: Because the printer is very light,
SETTING UP YOUR PRINTER2.523Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge.NOTES:• To prevent damage
2.6SETTING UP YOUR PRINTER5Grasp the handle and insert the cartridge into the printer until it snaps into place.6Close the front cover. Make sure that
SETTING UP YOUR PRINTER2.72Loading PaperYou can load approximately 250 sheets of paper in the tray.1Pull the tray out of the printer.2Prepare a stack
2.8SETTING UP YOUR PRINTERYou can load previously printed paper. The printed side should be facing up with an uncurled edge on top. If you experience
SETTING UP YOUR PRINTER2.92Changing the Paper Size in the Paper TrayTo load longer sizes of paper, you need to adjust the paper guides to extend the p
2.10SETTING UP YOUR PRINTER3Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack.
iiCONTENTSChapter 1: INTRODUCTIONSpecial Features ... 1.2Printer Components ...
SETTING UP YOUR PRINTER2.112Connecting a Printer CableFor Local PrintingTo print from your computer in a local environment, you need to connect your p
2.12SETTING UP YOUR PRINTERUsing a USB CableNOTE: Connecting the printer to the USB port of the computer requires a certified USB cable. You will need
SETTING UP YOUR PRINTER2.132For Network PrintingYou can attach your BP20N printer to a network using an Ethernet cable (UTP cable with RJ.45 connector
2.14SETTING UP YOUR PRINTERTurning the Printer On1Plug the power cord into the power receptacle on the back of the printer. 2Plug the other end into a
SETTING UP YOUR PRINTER2.152Printing a Demo PagePrint a demo page to make sure that the printer is operating correctly.1Hold down the Cancel button fo
2.16SETTING UP YOUR PRINTERInstalling Printer SoftwareThe supplied CD-ROM contains Windows printing software, DOS RCP, an on-line User’s Guide and Acr
SETTING UP YOUR PRINTER2.172Printer Driver FeaturesYour printer drivers will support the following standard features:• Paper source selection• Paper s
2.18SETTING UP YOUR PRINTERInstalling Printer Software in WindowsSystem RequirementsVerify the following:• At least 32 MB (Windows 9x/Me), 64 MB (Wind
SETTING UP YOUR PRINTER2.192If the installation window does not appear, click Start and then Run. Type X:\Setup.exe, replacing “X” with the letter whi
2.20SETTING UP YOUR PRINTERNOTES: If your printer is not already connected to the computer, the following window will appear.• After connecting the pr
iiiUsing the Set IP (BP20N only) ... 2.32Installing Set IP ... 2.32Reinstalling
SETTING UP YOUR PRINTER2.212Custom InstallationYou can choose individual components to install.1Make sure that the printer is connected to your comput
2.22SETTING UP YOUR PRINTER5Select your printer and click Next.NOTES: If your printer is not already connected to the computer, the following window w
SETTING UP YOUR PRINTER2.2327After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page,
2.24SETTING UP YOUR PRINTERInstalling Software for Network PrintingWhen you connect your printer to a network, you must first configure the TCP/IP set
SETTING UP YOUR PRINTER2.2524Select Typical installation for a network printer. Click Next.5The list of printers available on the network appears. Sel
2.26SETTING UP YOUR PRINTERNOTES: If you want to set a specific IP address on a specific network printer, click the Set IP Address button. The Set IP
SETTING UP YOUR PRINTER2.272Custom InstallationYou can choose individual components to install and set a specific IP address.1Make sure that the print
2.28SETTING UP YOUR PRINTER5The list of printers available on the network appears. Select the printer you want to install from the list and then click
SETTING UP YOUR PRINTER2.2926Select the components to be installed and click Next. After selecting the components, the following window appears. You c
2.30SETTING UP YOUR PRINTERReinstalling Printer SoftwareYou can reinstall the software if installation fails.1Start Windows.2From the Start menu selec
ivPrinting a Reduced or Enlarged Document ... 4.20Using Watermarks ... 4.21Using an Existing Wa
SETTING UP YOUR PRINTER2.312Removing Printer Software1Start Windows.2From the Start menu select Programs or All ProgramsÆ Aficio BP20 Series Æ Mainten
2.32SETTING UP YOUR PRINTERUsing the Set IP (BP20N only) The Set IP can detect printers in the same network and display the network information. In ad
SETTING UP YOUR PRINTER2.332Reinstalling Set IP 1Start Windows.2From the Start menu select Programs or All ProgramsÆ Aficio BP20 Series Æ Maintenance.
2.34SETTING UP YOUR PRINTERTo Use Set IP 1From the Start menu, select Aficio BP20 Series in Programs, and click Set IP. 2Click to find printer on
3This chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for th
USING PRINT MATERIALS3.2Choosing Paper and Other Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, tran
USING PRINT MATERIALS3.33Sizes and CapacitiesSizeInput Source/Capacity*a*a Depending on paper thickness, the maximum capacity may be reduced. Tray1 or
USING PRINT MATERIALS3.4Guidelines for Paper and Special MaterialsWhen selecting or loading paper, envelopes, or other special materials, keep these g
USING PRINT MATERIALS3.53Selecting the Output LocationThe printer has two output locations; the rear output tray and the top output tray. To use the t
USING PRINT MATERIALS3.6Printing to the Rear Output Tray (Face up)The printer always prints to the rear output tray if it is open. Paper comes out of
vSolving Network Printing Problems ... 6.6General Problems ... 6.6Windows Problems ..
USING PRINT MATERIALS3.732If you do not want to use the rear output tray, close the tray. The pages will stack on the top output tray.Loading PaperPro
USING PRINT MATERIALS3.8Using Tray1 or the Optional Tray2Tray1 and the optional Tray2 can hold up to 250 sheets of paper. See “Sizes and Capacities” o
USING PRINT MATERIALS3.93• Load only one size of print material at a time in the Multi-Purpose Tray.• To prevent paper jams, do not add paper when the
USING PRINT MATERIALS3.103Prepare a stack of paper for loading by flexing or fanning the paper back and forth. Straighten the edges on a level surface
USING PRINT MATERIALS3.1135Slide the paper width guide and adjust it against the stack of print material without bending.NOTE: Your printer cannot aut
USING PRINT MATERIALS3.12Using the Manual Feed ModeIf you select Manual Feed in the Source option when changing print settings, you can manually load
USING PRINT MATERIALS3.1333Open the rear output tray.4When you print a document, you must select Manual Feed for Source from the software application,
USING PRINT MATERIALS3.14Printing on Envelopes1Open the Multi-Purpose Tray and unfold the extender to its full-length position.2Open the rear output t
USING PRINT MATERIALS3.1533Flex or fan the edge of the envelope stack to separate the pages before loading.4Load the envelopes onto the Multi-Purpose
USING PRINT MATERIALS3.166When you print on envelopes, select the appropriate paper source, type, and size in the software application. For details, s
viAppendix C: SPECIFICATIONSPrinter Specifications ... C.2Paper Specifications ...
USING PRINT MATERIALS3.173Printing on Labels1Open the Multi-Purpose Tray and the rear output tray.2Load labels with the print side up. Guidelines• Onl
USING PRINT MATERIALS3.183Adjust the guide to fit the width of the sheet of labels. 4When you print on labels, select the appropriate paper source, ty
USING PRINT MATERIALS3.193Printing on Transparencies1Open the Multi-Purpose Tray and the rear output tray.2Load transparencies with the print side up,
USING PRINT MATERIALS3.203Adjust the guide to fit the width of the transparencies. 4When you print on transparencies, select the appropriate paper sou
USING PRINT MATERIALS3.213Printing on Card Stock or Custom-sized MaterialsPostcards, 3.5 by 5.83 in. (index) cards and other custom-sized materials ca
USING PRINT MATERIALS3.223 Adjust the guide to fit the width of the material stack.4When you print, select the appropriate paper source, type, and siz
USING PRINT MATERIALS3.233Printing on Preprinted PaperPreprinted paper is paper that has some type of printing placed on it before it is sent through
USING PRINT MATERIALS3.242When you print, select the appropriate paper source, type, and size in the software application. For details, see page 4.6.
4Printing TasksThis chapter explains how to print your documents in Windows and how to use the print settings. This chapter includes:• Printing a Docu
PRINTING TASKS4.2Printing a Document in WindowsThe following procedure describes the general steps required for printing from various Windows applicat
viiSafety InformationWhen using this machine, the following safety precautions should always be followed.Safety During OperationIn this manual, the fo
PRINTING TASKS4.34Cancelling a Print JobThere are two ways to cancel a print job.To stop a print job from the control panel:Press the Cancel button on
PRINTING TASKS4.4Printer SettingsYou can use the Aficio BP20 Series PCL6 printer properties window, which allows you to access all of the printer opti
PRINTING TASKS4.54Layout TabThe Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multip
PRINTING TASKS4.6Paper TabUse the following options for paper handling. See page 4.2 for more information about accessing printer properties. Click th
PRINTING TASKS4.74SourceMake sure that Source is set to the appropriate paper tray.Use the Manual Feed source when printing to special material. You n
PRINTING TASKS4.8Graphics TabUse the following options to adjust the print quality for your specific printing needs. See page 4.2 for more information
PRINTING TASKS4.94Toner Save ModeSelecting this option extends the life of your toner cartridge and reduces your cost per page without a significant r
PRINTING TASKS4.10Advanced Options (continued)Property Description4•Print as Graphics: When this option is selected, the driver downloads any fonts a
PRINTING TASKS4.114Using the Toner Save ModeToner Save mode allows the printer to use less toner on each page. Using this mode will extend the life of
PRINTING TASKS4.12Extras TabSee page 4.2 for more information about accessing printer properties. Click the Extras tab to access the following feature
viii CAUTION:Power SupplyThe socket-outlet shall be installed near the product and shall be easily accessible.Ozone Safety This product generates ozon
PRINTING TASKS4.134About TabUse the About tab to display the copyright notice and the version number of the driver. See page 4.2 for more information
PRINTING TASKS4.14Using a Favorite SettingThe Favorites option, available on each tab, except for the About tab, allows you to save the current proper
PRINTING TASKS4.154Printing Multiple Pages on One Sheet of Paper You can select the number of pages to print on a single sheet of paper. To print more
PRINTING TASKS4.164Select the page order on the Page Order drop-down list, if necessary.Check Print Page Border to print a border around each page on
PRINTING TASKS4.1742From the Layout tab, select Poster on the Type drop-down list. NOTE: This feature is not available when you select Fit to Page or
PRINTING TASKS4.18Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster. 4Click the Paper tab and select t
PRINTING TASKS4.194Fitting Your Document to a Selected Paper SizeYou can scale your print job to any paper size regardless of the original document si
PRINTING TASKS4.20Printing a Reduced or Enlarged DocumentYou can change the size of a page’s content to appear larger or smaller on the printed page.
PRINTING TASKS4.214Using WatermarksThe Watermark option allows you to print text over an existing document. For example, you may want to have large gr
PRINTING TASKS4.22Creating a Watermark1To change the print settings from your software application, access printer properties. See page 4.2. 2Click th
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