User’s Guide© 2005 Ricoh Printing Systems, Ltd.N905359
vi Table of ContentsOG L 0 1
5-12 TroubleshootingOG L 0 1Paper Jam FinisherRemove Paper E1D2Paper jam in Finisher path. Remove the jammed paper.Paper Jam FinisherRemove Paper E1D3
Troubleshooting 5-13OG L 0 1Paper Jam Paper ExitRemove Paper E135Paper jam on paper out path. Remove the jammed paper.Paper Jam Regist. StationRemove
5-14 TroubleshootingOG L 0 1Paper Jam Tray 3Remove Paper E18DPaper jam on IS 3 path. Remove the jammed paper.Paper Out HCFLoad xxx E005The high capac
Troubleshooting 5-15OG L 0 1Sleep ModeThe Energy Save time has been reached and the printer is in energy saving mode.Touch the OCP to initialize the p
5-16 TroubleshootingOG L 0 1Waiting for dataStatus message. May appear if: 1) a large file is being processed, 2) the network connection is slow, or 3
Troubleshooting 5-17OG L 0 1Booklet Finisher Error Codes (Option)When Invalid Booklet #xx or Invalid Folder #xx is displayed on the OCP, cancel the jo
5-18 TroubleshootingOG L 0 1Printer Limitations If “Bestfit” is disabled a PostScript error is generated when the printer receives a job that specifi
Troubleshooting 5-19OG L 0 1Network ProblemsThe following lists some common causes and solutions for network problems. If you suspect printing problem
5-20 TroubleshootingOG L 0 1
Web Utilities 6-1OG L 0 1Chapter 6Web UtilitiesFeaturesThe Web Utilities give you the power to access the printer through the Internet or your company
Introduction vOG L 0 1IntroductionAbout This ManualThis manual provides easy access to the information you need to operate the 70 PPM or92 PPM (Pages
6-2 Web UtilitiesOG L 0 1Web Site LayoutThe general layout of each Web Page (except the Home Page) is the same. There is a menu bar on the left side o
Web Utilities 6-3OG L 0 1Using the Web Utilities1. Start your Internet browser application.2. To display the Home Page, enter the IP address or DNS na
6-4 Web UtilitiesOG L 0 13. The Printer Status page displays the status of the print engine, paper trays, finisher, and consumables. The following Pri
Web Utilities 6-5OG L 0 1The Printer Status page refreshes automatically every 30 seconds. Optionally, you can click the Update button to refresh the
6-6 Web UtilitiesOG L 0 1
Safety Information A-1OG L 0 1Appendix ASafety InformationGeneral For the safety of the personnel and the product, operate the equipment according to
A-2 Safety InformationOG L 0 1
Safety Information A-3OG L 0 1CertificationsFCC NoticeThis equipment has been tested and found to comply with the limits for a Class A digital device
A-4 Safety InformationOG L 0 1CE MarkThe CE mark applied to this product symbolizes Ricoh Printing Systems’s declaration of conformity with the follow
Safety Information A-5OG L 0 1When Installing and Relocating the PrinterPower SpecificationsPower CordsEnsure that the plug connection is free of dust
vi IntroductionOG L 0 1Manual Conventions The following conventions are used in this manual: Bold and Italics are used sparingly for emphasis. Infor
A-6 Safety InformationOG L 0 1 If your printer produces smoke, excessive heat, unusual noises or odors, or if any liquid is spilled into the printer,
Safety Information A-7OG L 0 1Positioning the Printer SafelyTo prevent the risk of electric shocks and personal injury, fire, and printer damage: Swi
A-8 Safety InformationOG L 0 1Operating Precautions Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer while oper
Safety Information A-9OG L 0 1SAFETY PRECAUTIONS Always keep the area around the printer tidy. Use the printer under the proper lighting (500-1,000 l
A-10 Safety InformationOG L 0 1 Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das Einatmen von Toner oder Entwickler, wen
Safety Information A-11OG L 0 1Care of Printer Supplies Store the paper, toner, and other supplies in a place free from direct sunlight and away from
A-12 Safety InformationOG L 0 1
Specifications B-1OG L 0 1Appendix BSpecificationsWhat This Appendix ContainsThis appendix contains specification information pertaining to the follow
B-2 SpecificationsOG L 0 1SpecificationsBase PrinterDesign and specifications are subject to change without notice.Item SpecificationImaging Method El
Specifications B-3OG L 0 1I/O ConfigurationsOptions are end-user installable with a screwdriver. Only one daughter card can be installed in each slot
Printer Overview 1-1OG L 0 1Chapter 1Printer OverviewWhat This Chapter ProvidesThis chapter describes the parts and functions of the printer. Printer
B-4 SpecificationsOG L 0 1
Paper Specifications C-1OG L 0 1Appendix CPaper SpecificationsMedia GuidelinesSeveral types of media can be used in the printer, provided they meet c
C-2 Paper SpecificationsOG L 0 1Paper SpecificationsCharacteristics RecommendationPaper Grade No. 1 or No. 4 Xerographic (Note 1)Fiber Composition 100
Paper Specifications C-3OG L 0 1Paper WeightPaper weight (also referred to as basis weight) for the U.S. market is measured as the weight in pounds of
C-4 Paper SpecificationsOG L 0 1Paper CompositionUse paper made from 100% chemical wood pulp. Paper that contains mechanically-pulped wood or cotton i
Paper Specifications C-5OG L 0 1Paper SmoothnessPaper smoothness affects print quality and paper handling. Paper should not have a rough texture. A ro
C-6 Paper SpecificationsOG L 0 1Paper CurlPaper curl is a very significant factor in printer performance. It can affect the printer in the following w
Paper Specifications C-7OG L 0 1Recycled PaperRecycled paper is made from used paper. The used paper is dissolved into fibers and then mixed with new
C-8 Paper SpecificationsOG L 0 1Special MediaThe printer can use special media that has been designed and treated for xerographic use. Preprinter pap
Paper Specifications C-9OG L 0 1Ink RecommendationsInk used in preprinting should be non-volatile and oily. Ink suitable for pre-printing is cured by:
1-2 Printer OverviewOG L 0 1Printer FeaturesThe printer is a high-speed, shared-use laser printer for a 400K/month printing environment. It incorporat
C-10 Paper SpecificationsOG L 0 1Prepunched PaperPrepunched paper should be flat and without deformation. Do not use paper with ragged or damaged hole
Paper Specifications C-11OG L 0 1Adhesive LabelsAn adhesive label is paper with a pressure-sensitive adhesive backing. Label stock consists of three c
C-12 Paper SpecificationsOG L 0 1Adhesive Label ConfigurationThe illustration on the left shows label stock with space between the individual labels.
Paper Specifications C-13OG L 0 1Adhesive Label SpecificationsUse the following specifications when purchasing label stock.Characteristics Recommendat
C-14 Paper SpecificationsOG L 0 1Perforated PaperA perforation is a series of holes punched through the paper to aid in the separation of one piece fr
Paper Specifications C-15OG L 0 1 Do not print within a 5 mm area around the perforations.Tab StockThe following sizes and weights of tab stock are s
C-16 Paper SpecificationsOG L 0 1Printing GuidelinesPrintable AreaPrintable area means the area of the page on which you can print. Print quality can
Paper Specifications C-17OG L 0 1Proper Paper HandlingPaper is easily affected by storage conditions such as temperature and humidity. If the proper m
C-18 Paper SpecificationsOG L 0 1Check Paper QualityCarefully examine the paper when unwrapping or before loading into the tray. Discard paper with cr
Paper Specifications C-19OG L 0 1Loading Paper1. Do not pick up or hold too much paper at one time. For example, when loading 1000 sheets of paper, lo
Printer Overview 1-3OG L 0 1 Component-based consumables. User replaceable toner and staples. High-volume printing. Three standard paper cassettes
C-20 Paper SpecificationsOG L 0 1
Booklet Finisher Adjustments (DDP92 only) D-1OG L 0 1Appendix DBooklet Finisher Adjustments (DDP92 only)Adjust the stapling and folding position if th
D-2 Booklet Finisher Adjustments (DDP92 only)OG L 0 1 decline.Adjust the Folding Position1. Confirm the Folding Position.a. Select Finisher Menu on t
Booklet Finisher Adjustments (DDP92 only) D-3OG L 0 12. Adjust the Folding Position.How to calculate:If adjusting the folding position largely by 0.5m
D-4 Booklet Finisher Adjustments (DDP92 only)OG L 0 1e. Select Previous Menu [].The display will return to the Main Menu Screen.3. Execute Test Prin
Booklet Finisher Adjustments (DDP92 only) D-5OG L 0 1Adjust the Stapling Position1. Confirm the curren staple positon.a. Select Finisher Menu on the M
D-6 Booklet Finisher Adjustments (DDP92 only)OG L 0 12. Adjust the staple position.How to calculate:If adjusting the stapling position largely by 0.5m
Booklet Finisher Adjustments (DDP92 only) D-7OG L 0 1e. Select Previous Menu [].The display will return to the Main Menu Screen.3. Execute Test Prin
D-8 Booklet Finisher Adjustments (DDP92 only)OG L 0 1
Glossary-1OG L 0 1GlossaryNumbers10/100 BaseT. IEEE 802.3 specification, using unshielded twisted pair wiring and running at 10/100 Mbps.AANSI. Americ
1-4 Printer OverviewOG L 0 1Operator Control PanelThe Operator Control Panel (OCP) is your physical interface to the printer's features and funct
Glossary-2OG L 0 1Control Code. A type of PCL language command. An ASCII character that initiates a printer function.Controller. The board that contro
Glossary-3OG L 0 1FFace down. Printed pages that exit the printer printed side down.Face up. Printed pages that exit the printer printed side up.Facto
Glossary-4OG L 0 1OOCP. Operator Control Panel.Operating System. Software that controls the execution of programs.Orientation. Position of the print o
Glossary-5OG L 0 1RRAM. Random Access Memory. A type of internal memory that stores data temporarily.ROM. Read-only Memory. A type of internal memory
Glossary-6OG L 0 1VVirtual printer. A logical printer definition within the physical printer. To the network server and workstations, each virtual pri
Printer Overview 1-5OG L 0 1External View of the Printer (70 ppm)The following illustration shows the printer with an Standard Finisher and High Capac
1-6 Printer OverviewOG L 0 1External View of the Printer (92ppm)Key Component Description1 Power Switch Press to turn the printer on and off.2 Front C
Printer Overview 1-7OG L 0 1Internal View of the PrinterKey Component Description1 Toner Hopper Unit Install the toner bottle here.2 Drum Center Lock
© Copyright 2005 Ricoh Printing Systems, Ltd. All rights reserved.No part of this document may be reproduced without the express permission of RicohPr
1-8 Printer OverviewOG L 0 1
Operator Control Panel 2-1OG L 0 1Chapter 2Operator Control PanelWhat This Chapter ProvidesThis chapter contains information on the following topics.
2-2 Operator Control PanelOG L 0 1OCP DescriptionThe Operator Control Panel (OCP) is a touch panel display that you use to set up print options and mo
Operator Control Panel 2-3OG L 0 1Menu StructureThe OCP menu is structured as shown in the following flowcharts. Each box in the chart represents an O
2-4 Operator Control PanelOG L 0 1DefaultOutputPrinter Menu • Upper Tray • Elevator TrayPaperSource • Solid Black • SquareBlk/Skew • Half Tone • Ghost
Operator Control Panel 2-5OG L 0 1Paper Size • AutoSelect • 1 • 2 • 3 • MBT • HCF(More Options)Paper TypeSelect PaperSourceTray AdjustPaper WeightPap
2-6 Operator Control PanelOG L 0 1Setup MenuService1Password1 Service menu items are for Service Technicians only and are not discussed in this manual
Operator Control Panel 2-7OG L 0 1ModeParallel NetworkSoftwareLogGateway AddressSubnet MaskIP AddressEnergy2 Save TimeCountryCodePassword(More Option
2-8 Operator Control PanelOG L 0 1InserterPaper SizePaper Weight • Letter LEF • Letter SEF • Ledger SEF • Legal SEF • A4 LEF • A4 SEF • A3 SEF • B5 LE
Operator Control Panel 2-9OG L 0 1Finisher Menu1Short Stacking • 5 • 6 • 7 • 8Decurler • AutoSelect • Enable • Disable1 Avalable when the Container St
Rev. TableRev. for ManualMachine Rev.Page No. (Contents) Date00 - First Edition May. 200501-All Pages Oct. 2005
2-10 Operator Control PanelOG L 0 1Using the Menu ScreensThe menus are accessed via the touch panel. Each OCP screen consists of icons that you use to
Operator Control Panel 2-11OG L 0 1Main MenuThe Main Menu screen is shown below. A description of the elements that make up the screen follows.Icon Fu
2-12 Operator Control PanelOG L 0 1InformationWhen you select Information from Main Menu, this screen is displayed. You use it to confirm about printe
Operator Control Panel 2-13OG L 0 1Printer MenuWhen you select Printer from the Main Menu, this screen is displayed. You use the Printer Menu to gain
2-14 Operator Control PanelOG L 0 1Setup MenuWhen you select Setup from the Main Menu, this screen is displayed. Use it to gain access to the Setup op
Operator Control Panel 2-15OG L 0 1Reports MenuWhen you select Reports from the Main Menu, this screen is displayed. You use it to print the reports d
2-16 Operator Control PanelOG L 0 1Finisher Menu for the Booklet Finisher (92 ppm only)When you select the Finisher icon from the Main Menu, this scre
Operator Control Panel 2-17OG L 0 1Finisher Menu for the Container StackerWhen you have the optional Container Stacker installed and you select the Fi
2-18 Operator Control PanelOG L 0 1Jobs MenuWhen you select Jobs from Main Menu, this screen is displayed. It lists all jobs which are received but no
Operator Control Panel 2-19OG L 0 1PasswordsPasswords provide security to restrict access to system parameters and certain printer maintenance functio
2-20 Operator Control PanelOG L 0 1
Paper Handling 3-1OG L 0 1Chapter 3Paper HandlingWhat This Chapter ProvidesThis chapter contains information on the following topics. Paper Weights
3-2 Paper HandlingOG L 0 1PaperTo obtain good print quality, use the recommended paper and properly position it in the correct trays. For the desired
Paper Handling 3-3OG L 0 1Paper Sizes, Paper Types, and Printer Input Trays The following tables show which paper sizes and types can be used with the
3-4 Paper HandlingOG L 0 1Loading PaperLoad paper into the trays according to the instructions that follow. See “Loading Special Media” on page 3-11 f
Paper Handling 3-5OG L 0 13. Adjust the sensor plate to the proper size. Size markers are located on the sensor plate in the following order: triangle
3-6 Paper HandlingOG L 0 1Loading Paper in Tray 2 or 31. Open the tray.2. Adjust the size guide to the proper size. The available sizes are marked on
Paper Handling 3-7OG L 0 14. Place the paper into the tray. 5. Close the tray.6. If you set the sensor plate to triangle in Step 3, select the paper s
3-8 Paper HandlingOG L 0 1Loading Paper into the MBT1. Open the MBT by pulling it by the handle.2. Adjust the size guide to the proper size. The paper
Paper Handling 3-9OG L 0 13. Push down the paper tray.4. Set the paper onto the tray.
Table of Contents iOG L 0 1Table of ContentsIntroductionAbout This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-10 Paper HandlingOG L 0 1Loading Paper into the HCF1. Open the door of the HCF by pulling it by the handle. The table inside the HCF automatically m
Paper Handling 3-11OG L 0 1Loading Special MediaPre-punched PaperLoad pre-punched paper as indicated in the following diagrams. Refer to Appendix C fo
3-12 Paper HandlingOG L 0 1Arrows indicate paper feed direction.Table 3-2. Duplex Printing (Double-sided) Paper Size OrientationLoading intoTray 1 - 3
Paper Handling 3-13OG L 0 1Loading Pre-printed PaperLoad pre-printed paper as indicated in the following table. Refer to Appendix C for more details a
3-14 Paper HandlingOG L 0 1Loading Tab Stock1. Load tab stock as shown in the illustration below.In the main paper trays, place the straight edge of t
Paper Handling 3-15OG L 0 1Setting the Custom Paper Size ValuesIf the paper size you have selected is a custom size you must set the paper size using
3-16 Paper HandlingOG L 0 1Setting the Default Paper SourceThe Default Paper Source feature is used when the paper source is not specified in the job.
Care and Maintenance 4-1OG L 0 1Chapter 4Care and MaintenanceWhat This Chapter ProvidesThis chapter contains the following information: Replacing Con
4-2 Care and MaintenanceOG L 0 1Replacing ConsumablesWhen a consumable needs to be replaced, the printer stops printing and displays an error message
Care and Maintenance 4-3OG L 0 1Adding Toner1. Open the Toner Supply Cover.2. Make sure that the mouth of the toner bottle is closed. Shake the toner
ii Table of ContentsOG L 0 1Loading Paper in Tray 2 or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-4 Care and MaintenanceOG L 0 13. Peel the toner seal film.4. Install the toner bottle into the Toner Hopper Unit so that the triangle marks on the b
Care and Maintenance 4-5OG L 0 15. Hold the top of the bottle and tap the side to transfer the toner into the Toner Hopper Unit.6. When the toner bott
4-6 Care and MaintenanceOG L 0 1Replacing the Toner Collector Bottle When the OCP displays the message Toner Bottle Full, replace the Toner Collector
Care and Maintenance 4-7OG L 0 16. Dispose of the full toner bottle properly.Replacing the Developer MixReplacing the developer mix is a two-phase pro
4-8 Care and MaintenanceOG L 0 14. Lock the empty developer bottle by turning the developer bottle cap about 160 degrees in the direction shown below.
Care and Maintenance 4-9OG L 0 1Supplying the Developer Mix1. Take the new developer bottle out of the box and shake it.2. Remove the duct cap from th
4-10 Care and MaintenanceOG L 0 14. Lock the bottle in place by turning the developer bottle cap about 160 degrees in the direction shown below.5. To
Care and Maintenance 4-11OG L 0 17. Place the duct cap back on the developer duct.8. Clean any spilled developer from the printer.9. Close the Front C
4-12 Care and MaintenanceOG L 0 1Replacing the Drum UnitTo remove the Drum Unit:1. Open the Front Cover of the printer.2. Turn the handle clockwise to
Care and Maintenance 4-13OG L 0 14. Using the grip of the front side of the drum unit, pull it out until the stopper behind the unit catches, then hol
Table of Contents iiiOG L 0 1When Paper Jams Frequently Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30Toner and
4-14 Care and MaintenanceOG L 0 1To install the new Drum Unit:1. Align the groove on both sides of the Drum Unit to the Drum Unit Front Guides that ar
Care and Maintenance 4-15OG L 0 1Replacing the Fuser Cleaning WebTo remove the Fuser Unit:1. Open the Front Cover of the printer.2. Hold up the Fuser
4-16 Care and MaintenanceOG L 0 13. Open the Web Holder Plate as shown below.4. Pull the handle up and use it to lift the Fuser Cleaning Web out of th
Care and Maintenance 4-17OG L 0 1To install the new Fuser Cleaning Web:1. Slide the Fuser Cleaning Web into the slots of the Fuser Unit and lock it in
4-18 Care and MaintenanceOG L 0 1Clearing Paper JamsThis section addresses printer paper jams only. If a paper jam occurs in the finisher, refer to yo
Care and Maintenance 4-19OG L 0 1Switch Back AreaFollow the steps below to clear paper from the Switch Back Area.1. Open the Finisher Cover and the Ta
4-20 Care and MaintenanceOG L 0 13. Turn the Fuser Unit Handle to the RELEASE position and rotate the blue knob in the direction shown below to remove
Care and Maintenance 4-21OG L 0 1Paper Feed Block AreaFollow the steps below to clear paper from the Paper Feed Block area.1. Open the Front Cover.2.
4-22 Care and MaintenanceOG L 0 13. Rotate the blue knobs as shown below to remove any jammed paper.4. Turn the TH handle to the LOCK position.5. In d
Care and Maintenance 4-23OG L 0 1Trays 1, 2, and 3Follow the steps below to clear paper from Trays 1, 2, and 3.Tray 11. Open the tray and remove the j
iv Table of ContentsOG L 0 1Appendix B. SpecificationsWhat This Appendix Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-24 Care and MaintenanceOG L 0 1Multi-bypass TrayFollow the steps below to clear paper from the MBT. 1. Remove the jammed paper by pulling it out in
Care and Maintenance 4-25OG L 0 12. Take out the Top Cover and remove any jammed paper.3. Return the Top Cover to its original position and close the
4-26 Care and MaintenanceOG L 0 1Cleaning the PrinterIn order to maintain print quality, thoroughly clean the printer following the instructions below
Care and Maintenance 4-27OG L 0 1Cleaning the Inside of the Printer1. Open the Front Cover.2. Using a dry, lint-free cloth, clean inside the Front Cov
4-28 Care and MaintenanceOG L 0 1Cleaning the Toner Bottle Joint1. Open the Toner Supply Cover.2. Clean inside the Toner Supply Cover by wiping any vi
Care and Maintenance 4-29OG L 0 1Cleaning the Toner Collector Bottle Area1. Turn off the power.2. Open the Toner Collector Bottle Cover and the Inner
4-30 Care and MaintenanceOG L 0 1Handling and Storing Supplies and ConsumablesPaperProper handling and storing of paper are important to optimize the
Care and Maintenance 4-31OG L 0 1Toner and DeveloperProper handling and storage of the toner bottle and developer bottle are important to optimize pri
4-32 Care and MaintenanceOG L 0 1
Troubleshooting 5-1OG L 0 1Chapter 5TroubleshootingWhat This Chapter ProvidesThis contains the following information. Guidelines Flowchart Basic Tro
Table of Contents vOG L 0 1Appendix D. Booklet Finisher Adjustments (DDP92 only)Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-2 TroubleshootingOG L 0 1Guidelines FlowchartDetermine the type of problem.Problem with print quality.The printer cannot be connected to the host sy
Troubleshooting 5-3OG L 0 1Basic Troubleshooting TipsThe following are some common situations that can cause a variety of problems. Before you look fo
5-4 TroubleshootingOG L 0 1General Printing ProblemsIf this happens Try thisPaper handling problems (jams)• Check pick rollers and clean area of probl
Troubleshooting 5-5OG L 0 1Print Quality ProblemsIf this happens Try thisPages have toner streaks Cean the printer as described in Chapter 4.Page is w
5-6 TroubleshootingOG L 0 1Duplex Printing ProblemsIf this happens Try thisDuplex pages print upside downChange the Duplex print option that specifies
Troubleshooting 5-7OG L 0 1Printing Notes Paper jams (e.g. E134) may happen at the Switch Back Station, when using thick (stiff) paper. Banding may
5-8 TroubleshootingOG L 0 1OCP Display MessagesThe OCP displays the printer status with 1- to 2-line messages. There are three types of messages: stat
Troubleshooting 5-9OG L 0 1Enter new password againPasswords are for use by System Administrators and Service Technicians only.Contact your System Adm
5-10 TroubleshootingOG L 0 1Invalid PasswordA valid password is required to access this area of the OCP.Retry password. If incorrect, contact your Sys
Troubleshooting 5-11OG L 0 1Paper in Input StationRemove Paper E052Paper jam on IS path 3. Remove the jammed paper.Paper in Input StationRemove Paper
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